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The narrator recounts a significant incident from their early business experience at 24 years old, where they allowed a customer to alter a contract for a 30 by 60 event setup. Excited about the opportunity, the narrator accepted the changes without thoroughly reviewing them, showcasing inexperience. After receiving the deposit and booking the order, problems arose when it was time for delivery. The narrator reflects on the gravity of this misstep, emphasizing the lesson learned from compromising contract integrity due to impatience and eagerness to please the customer. The story underscores the importance of carefully managing contracts in business dealings.