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in chaos control cloud is possible to run a customer returns analysis report this is done from the returns area of the system were clicking on the return analysis icon this will open the customer returns analysis report by using the filters button we can filter by date turn reason the grid will show us the date the return was created you are in a name of the customer the code in description of the stock item the quantity originally sold how many of the salt quantity were returned and whether or not there are any items issued out in exchange the difference column shows the in value between the items being returned and any replacement items being sent out by either net loss or gained we can then see the percentage of the quantity of the items that were sold that have been returned and next we have the return reason in this case is the reason we filtered for and finally the report will tell us who the default supplier for the item is thanks for watching