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In this tutorial, Atul from JustFix explains how to send a complaint letter to your landlord. The process begins with entering your personal information, including your first and last name, address, and apartment number. You'll answer questions about the issues you're facing and the type of lease you have, which helps determine your rights. After providing your phone number and creating a password, you'll conduct a self-inspection of your apartment using a checklist to identify problems. You can also add any issues not listed. Finally, you'll provide dates when you're available for repairs, and JustFix will retrieve your landlord's information from the New York City Department of Housing and Preservation (HPD) to ensure accurate delivery of your letter.
