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In this tutorial, Amit from Mail Smartly shares how to highlight important emails in Microsoft Outlook for better email management. He emphasizes that not all emails marked as important require attention; they may only be significant to the sender. To efficiently identify crucial emails, Amit guides viewers through the process of customizing Outlook. He instructs users to navigate to the "View" tab and then click on "View Settings" to open the additional settings dialog. From there, users should select "Conditional Formatting" to create a new rule, enhancing their ability to focus on genuinely important emails.