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hello and welcome to the stage 300 training for counts receivable hi its amanda here from marketing and today im joined by william walmar our stage 300 expert guy based in brisbane and heading over to william thank you amanda okay so moving into it the agenda today is to look at some core functions of sages accounts receivable um so what were looking at are these six areas so what well do is go through each area come back to here and move to the next a note administratively im using um sage the most well yes the most but one recent version 2020 uh there is a brand new 2021 but this is uh the version that uh those who are up to date will be using at the moment okay so the first item on our agenda is using multiple contacts within sage accounts receivable this is a new feature in 2020 and it allows us to centrally maintain a list of contract contacts so contacts are essentially individuals they could be departments and you create those within the common services of sites so for ins