Hide Smart Field into the Customer Service Report

Aug 6th, 2022
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A step-by-step guide on the way to Hide Smart Field into the Customer Service Report

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  3. Change your file and then make more changes as needed.
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  7. Create reusable templates for commonly used documents.

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How to Hide Smart Field into the Customer Service Report

4.9 out of 5
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it is possible to hide or show specific flow with the deactivate function to show you how it works i have made my user a not fixed user non-fixed user meaning when i enter my shop floor now and for instance i will say i am this person cme it will open the window and my first tile will be consume new quantity if i go out again and i do exactly the same except now i will log in as slo which is another user the first tile will not be displayed here and the setup for doing that will be in the mobile flow setup i have to find the specific flow and for this example ive made my own copy of the flow the cub is here we call it consume new quantity if i go into the groups i can see the setup in here so first of all i have deactivated the general flow meaning normally people wouldnt see it so actually i could just delete the last wine line in here because i wouldnt see it anyway so if i delete myself here like this i still wouldnt see it because the general flow is deactivated but specificall

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Within the selected entity navigate to the section Business Rule and open it and click on New. Now the business rule template should get opened. Here select the dedicated condition for which you have to make a field hidden or visible. In our case we will hide the field Fax when Account Number is blank or empty.
All you have to do now is find the field youd like to hide and click, hold, and drag it up to the box of fields at the top of the page (so that you see the green ✅ appear), then release. And youre all set, the field is now hidden from the page layout!
Open Personal developer instance and go to Client script list. In the Client script List, Please search Show On hold reason when on hold ticked in Name column. Open the record and there we can find the Out of the box script. Here, statemodel is the Action name of the UI Action which we want to hide/show.
as per the Best Practice of ServiceNow Show/Hide of field must be done using the Catalog UI Policy. Create New UI Policy by clicking on New button. You have to add necessary details and save it. after saving the form you will get UI Policy Action Tab where you need to add variable which you want to make read only.
1:24 15:52 How to show/hide #annotation based upon some condition in #Servicenow YouTube Start of suggested clip End of suggested clip Form here right click on the header click on configure click on. Form. Design and from the fieldMoreForm here right click on the header click on configure click on. Form. Design and from the field types search a notation. And from drag it above caller yes and save it.
Hide and show form fields Go into edit your form. Open the Field Options for the field that you want to conditionally hide or show. Select Use Conditional Logic and add any criteria that you want. Now, when the user meets the criteria in the conditional logic, the hidden field will appear.
Go to Report Settings - Column Properties option. Column Properties tab displays a list of columns in a report along with a list of columns that are kept hidden by default. To hide a column, mouseover the column name and click on the Delete Icon.
Create a new UI Policy on the table and give the filter conditions as Internal Interview is one of None, In Progress. And use the UI Policy Actions to set Feedback and Interviewer fields Visible false. Also make sure the fields are non-mandatory.

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