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hi my name is jeff wilson and im an implementer with agiloft in this video ill be presenting a webinar designed by kanihi another of our implementers today were going to look at hiding and deleting records first we will look at the different ways to delete records then well identify the important factors you must consider before deleting records and the reasons why we discourage deleting records from your knowledge base we will also go through how to set up delete permissions to protect your data from being deleted by mistake next we will look at the alternatives to see what we should do instead of deleting records we will also look at how to handle deleting users and groups how to delete tables and fields and how and why to delete history entries at the end of the session well work through some case studies to find solutions to hide records and fields from certain groups of users rather than deleting them of course there are some circumstances where you do want to delete records
