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This video tutorial demonstrates how to implement client requirements in a CRM system by hiding and disabling the telephone field for certain user profiles. The presenter accesses the CRM as a regular user and switches to an admin account to modify settings in the leads module. They deactivate the editing capability for the phone field, following the client's request to hide, disable, and restrict editing on the telephone fields in the leads module. After saving the changes, the presenter returns to their normal user account to verify that the phone field is no longer editable, confirming the successful implementation of the requirements.
