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This video tutorial demonstrates how to implement client requirements by hiding and disabling the telephone field for specific user profiles within a CRM system. The presenter first logs into the CRM as a normal user, then switches to an admin account to deactivate the edit feature for the phone field in the leads module. The requirement is to hide, disable, and prevent access to the phone fields for certain profiles. After saving these changes and updating user privileges, the presenter returns to normal user access and confirms that the phone field is no longer editable, fulfilling the client's specifications.
