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This video tutorial demonstrates how to implement client requirements to hide and restrict editing of phone fields for specific user profiles in a CRM system. The presenter first accesses the CRM as a normal user, before switching to an admin profile to make necessary changes. In the leads module, the admin disables the editing option for the phone field. The tutorial highlights that similar adjustments can be made for other phone fields as well. After saving the changes, the presenter returns to the normal user profile, illustrating that the phone field is now effectively hidden and cannot be edited. This approach ensures that only designated profiles are restricted from accessing certain fields.
