Easily Hide Phone Field in the New Patient Information

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How to Hide Phone Field in the New Patient Information

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Welcome back to another Front Office Rocks YouTube exclusive video and I am getting lots of questions, so this is a lot of fun. Im glad you guys are joining me and theres one question that I, its the foundation of Front Office Rocks that I get asked a lot about and I cant go into it in depth because I have probably of over an hour, hour and a half worth of videos about this topic on my website and I cant get into it that deep here at YouTube on a free video but I can address it a little bit, which is the new patient phone call. I believe that the telephone is our lifeline to the outside, to our patients, to our current patients, and our new patients and I believe that our new patient phone call is a very important thing that we do at the dental office on a regular basis. Like we are the first impression, whoevers answering your phones to your practice and its important that you train anybody thats handling new patient calls its one of the things that we dont do well in the de

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Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

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Can you delete your medical history?

The information in your medical records will be kept for 20 years. After that period, your doctor or healthcare institution will delete the information in your records. However, you can ask a doctor or healthcare institution to delete your information sooner.

Is it possible to hide medical records?

Can Information Be Blacked Out Under HIPAA? Yes, this process is called de-identifying. De-identified patient data is health information from a medical record that has been blacked out. All details that can identify a patient are hidden from a third party.

What are the HIPAA regulations in regards to phone calls from family members asking for patient information?

Phone calls to patients are HIPAA compliant provided the nature of the phone call falls within the reasons for which a patient is considered to have given their consent. If a phone call to a patient relates to any other subject, the Covered Entity must have consent from the patient before making the call.

Is lying about medical history illegal?

First, falsifying a medical record is a crime punishable by a fine or even jail time. Additionally, altering medical records can make it harder for doctors to win medical malpractice cases. Juries do not trust liars, and a questionable change to a record implies that something is being covered up.

What information can be shared without violating HIPAA?

What information can be shared without violating HIPAA? All information can be shared without violating HIPAA provided it is shared for a permissible use or disclosure or the entity sharing the information has obtained a written authorization from the subject of the information.

How do you ensure privacy of patient information?

All healthcare workers who use the computer to access patient records must have a secure password. The password should be unique and changed every 3 to 4 months. No one should share their password with other individuals.

Do doctors know if you see another doctor?

Getting a second opinion is standard, and experienced doctors know and expect it. This doesnt mean that every doctor will be kind when you request a second medical opinion. A few may get offended, but it may be best to take your business elsewhere if this happens.

Can you hide medical history?

The 14th Amendment of the U.S. Constitution protects an individuals zone of privacy. Individuals have an interest in avoiding disclosure of personal matters including information about ones body. As a result, the government cannot arbitrarily intrude into someones medical records.

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