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the following is a demonstration of the alert software field service management and contract management applications as we can see here i have an entered and unassigned work order i can now assign this work order in a number of manners one is manually where i can just click the workflow assign button and select a resource of my choosing or i have the option of using one of the system schedulers the other option for scheduling is using one of the system schedulers this is the alert software scheduling board where i can drag and drop calls into the scheduler youll also notice that i can color code those scheduled items so we can see their updated status within the graphical scheduling view once our call is scheduled we then have various different time entry options for our resources to enter their time against the work order what were looking at here is our touch screen mobile user interface which is available for any pda with touch screen access theres also other versions of the mobi