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and for the sake of this video were going to uh not have a real phone call or even the phone plugged in but im going to take you through how we perform these verifications live uh just to give you a sense of the tone and the tempo of the conversation but i will take some breaks give you some pro tips or explain why im asking a certain question or how were actually going through some of these verification questions so in this case were going to be calling clifford property management and were calling to verify residency for reagan smith so i would call out to clifford property management and the first thing i want to do is im calling a property management company i want to make sure theyre answering the phone as a business so they should be answering clifford property management if its an individual landlord youre probably going to get a hello somebodys going to answer like that and well go through some tips on how to make sure youve got the right person on the phone hi im