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hi everybody this is john and weve got a question in the community where somebodys asking what is the best way to hide a specific resolution code from the choice list on the incident form from just one specific company the way i would do it is through client scripts now youre going to want to have a couple of client scripts im going to show you the first one and this is going to be a on change client script that is going to run when the company field changes on the incident and so as this field changes were going to throw some logic in here thats going to just check the value of that field and ive used the sys id on this of the organization that wed be looking for and if it finds that organizations populated in that field it goes ahead and removes were going to be for this example removing the closed and resolved by caller option now on the flip side of it if it isnt that company in that field just in case it had previously removed it were going to go ahead and add that int
