Hide Option Choice from the Job Request Form and eSign it in minutes

Aug 6th, 2022
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How to Hide Option Choice from the Job Request Form

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hi everybody this is john and weve got a question in the community where somebodys asking what is the best way to hide a specific resolution code from the choice list on the incident form from just one specific company the way i would do it is through client scripts now youre going to want to have a couple of client scripts im going to show you the first one and this is going to be a on change client script that is going to run when the company field changes on the incident and so as this field changes were going to throw some logic in here thats going to just check the value of that field and ive used the sys id on this of the organization that wed be looking for and if it finds that organizations populated in that field it goes ahead and removes were going to be for this example removing the closed and resolved by caller option now on the flip side of it if it isnt that company in that field just in case it had previously removed it were going to go ahead and add that int

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The syntax will be as follows: gform. hideRelatedList(REL:sysid); For example, to hide the Incidents by Same Caller related list on the incident form.
removeOption(state,state1);. This will remove the option only if it is not currently set on the record. If its set then it will be displayed else it will be removed. If you again set it to any other state again it will be removed.
Hiding and Showing Related Lists Simply provide the table name of the related list you want to hide (or the Related list field value from the list control in some cases). One limitation youll want to be aware of is that these methods hide the related list, but they dont hide the tab if youre using tabbed forms.
You can remove options from a choice list by using the following function call gform. removeOption(, ); Here are a couple of practical examples
You can instead create two questions, one with the option you wish to hide, and the other with it hidden. Then use the show/hide condition to hide the appropriate question.
To hide the related list Add the below code in the Execute if True script section. gform. hideRelatedList(relatedlisttablename); To show the related list Add the below code in the Execute if False script section.
removeOption(state,state1);. This will remove the option only if it is not currently set on the record. If its set then it will be displayed else it will be removed. If you again set it to any other state again it will be removed.

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