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Hide Mandatory Field into the Asset Management Agreement

Hide Mandatory Field into the Asset Management Agreement and eSign it in minutes

Aug 6th, 2022

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How to Hide Mandatory Field into the Asset Management Agreement

5 out of 5

45 votes

small servicenow today we will cover the UI policies and to explain quickly what a UI policy is a UI policy allows you allows you to modify or configure a field on a form and also by applying conditions you can make the field hidden mandatory or read only in our scenario we will make on our demo we will make the field uh well set a field to read only make another field mandatory and also hide some Fields so to go directly into the demo uh we are on the incident record and as you can tell the this is a brand new record it has not been created as you can see there are some fields that already set to mandatory so what we will do is um in this demo if uh we would set the conditions as category software and some category email what will happen is the service and the service offering field will be hidden so they will disappear and then the description field will become mandatory and the configuration item will be set to read only so lets go ahead and create a UI policy and there are two wa

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Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

How do I find the request type in Jira?

Administrators and project administrators can manage request type groups in Project settings Request types. Click on a group to add new or existing request types to it.

How do you use request type fields in Jira?

To add fields to a request type: From your service project, go to Project settings , and then Request types. Select the request type you want to customize. Select Issue view or Request form, depending on where you want to make the field available.

How do I hide a field in Jira?

Hide or show a field in Jira If you no longer want to expose a field through Jiras user interface, select the Hide link associated with that field. You can make this field visible again at any time by selecting the Show link.

What is the difference between issue type and request type in Jira?

Request types and issue types are the building blocks of requests. Issue types give your requests their foundational features, such as their fields and workflow statuses, while request types give your requests their specific settings such as naming and portal customization.

How do I add a custom field to a request type?

To add custom fields to a request type: Go to Jira Administration Projects. Select a project from the Project list. Go to Project settings. Select Request types. Choose a request type in which you want to use a multilevel structure and click Edit fields. Click Add a field. Select custom fields and click Apply.

What is a request type in Jira?

Every request type in Jira Service Management is connected to an issue type. Request types manage the specific settings of an issue (such as naming, portal customization, and work categories) while issue types manage the foundational settings of an issue (such as workflows and fields).

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