Easily Hide List in the Customer Service Report

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How to Hide List in the Customer Service Report

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welcome to tech presence with america in this video we are going to talk about how you can hide a table or a chart if no data is returned in ssrs reporter so i have created this report where if i pass some parameter value i have a region value and lets say if i will pass us it has some records there so it returned me a table so you can see that there are two records returned for uh us and there are some values for armor and robot in this chart as well now if there is a other parameter i will pass pakistan and here you can see some data for raza and lisa and chart values are there but if i will pass the india i dont have the data in the table and see whats happening it is showing me part of the table thats a heading and then for the chart it is showing me no data available so and then this is a scenario what we are going to do first of all we are going to learn how to hide chart or table in ssrs reporter and the same will be used for tablex you know or matrix whatever you have there

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How do I create a service report?

To create a service report in the Field Service mobile app, navigate to a service appointment, work order, or work order line item. Tap the action icon, then tap Create Service Report.

Can you hide a field in a report Salesforce?

All you have to do now is find the field youd like to hide and click, hold, and drag it up to the box of fields at the top of the page (so that you see the green ✅ appear), then release. And youre all set, the field is now hidden from the page layout!

What should be in a service report?

Customer service reports provide an overview of all customer service requests so you can keep track of the trends, which allow you to identify areas for improvement, plan the workload and schedules of your support team and, most importantly, make sure your customers expectations are well met.

Why is service report important?

Customer reports are critical for setting and meeting customer expectations. The Purpose of a customer service report is to get direct feedback, and then take that user generated data to make better decisions in the future.

How do you write a field service report?

A field service report should include the following information. Customer and technician information (name, address, contact information, and company name) The reported issue. The inspection report including visuals. The repairs/replacements required. Actions to be done by the technician. Follow-up audits, if necessary.

What are the 4 metrics of customer service?

Youll explore various metricsincluding first contact resolution rate, average response time, next issue avoidance, and average handle timeto gauge your customer service teams strengths and development areas.

How do I hide details in Salesforce report?

From the run reports page, click Hide Details to hide individual records. Click Show Details to show all records. From the report builder, click Show | Details. A check mark beside the Details menu item means that details are displayed. Click Details to toggle between showing or hiding records.

How do you start a customer service report?

10 Top Tips for Customer Service Data Analysis Create a detailed report plan. Structure your reports based on the end-user. Choose your KPIs. Monitor and analyze your data regularly. Use a balanced mix of service KPIs. Tell a story with your data. Create customer profiles personas. Segment your customers.

How do I hide report types?

If you hide all the report types in a folder, the folder is also hidden. On the Reports tab, click New Report. Select Select Report Types to Hide. The green check mark next to a report means its visible to everyone. To hide the report type, click the check mark to change it to an X.

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