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hello and welcome to the Arriba Network today were going to talk about how to create and submit a credit memo in order to create a credit memo you must first have an actual invoice that you have submitted via the online portal that you see here before you theory by network to find your invoice go ahead and go to the out box out box has all of your sent items which would include the history of all the invoices if youve submitted them on the Arriba Network we have a filter on our particular invoice box here but you might just see a list of all of your invoices and once you find your invoice just open that up for me and Im going to find a test invoice to go ahead and do a credit memo so for my purposes Im going to just locate my chest and voice okay click on the invoice number in order to open it up once you do youll see that you see all the information here before you we have a subtotal and if we want to do a partial credit memo for instance maybe its a partial quantity maybe its