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In this video, Jay discusses cease and desist letters, explaining what they are, how to send one, and what to include in the letter. He outlines the purpose of the letter, which is to instruct a debt collection agency to stop their actions. Jay shares his extensive experience in the debt collection industry, spanning over 15 years, including roles in skip tracing, collections, legal, and management, as well as owning two debt collection agencies. He encourages viewers to ask questions in the comments, promising to respond. Additionally, he offers a free template as a bonus at the end of the video.