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hi everyone im ben from cell space and this is another tech tip in todays tech tip well be having a look at how we can use layout rules to show and hide fields and simplify our contact layout in the crm okay so im in the crm and im on a contact record here now if we have a look at this record theres quite a lot of fields okay you can see if we scroll down lots of fields lots of sections but actually if we look closely the majority of these are actually only relevant for clients okay so weve got all of this information about our sbga all the different fields their address referrals etc but the majority of this information is only applicable if theyre a client okay so if theyre not a client then theres no reason for us to show all of these fields so we can simply say if theyre not a client hide all these fields and then it makes this page a lot simpler a lot easier to view okay so thats what were going to do today so we go across to our settings so if we go up here to the to