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okay so we are ready to get started welcome to todays discussion finding your hidden sales team a customer advocacy webinar this discussion is about the fact that your customers when happy and inspired can do an incredible amount of work to help grow your business so were tapping two experts in this field to help explain how you can make this happen for your company this is an executives dream right having raving fans not on your payroll that do your selling for you we need to learn how to operationalize this and i am really excited about the panelists that we have with us today were going to be joined by two experts in building advocacy programs andrew stapleton vice president customer success at g2 crowd and will crocker vp of customers customer and partner marketing at braves its going to be a really good discussion and were going to learn a lot about advocacy what is it and how do you know where you have it measuring your customer experience so you can identify where and how