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hi this is Austin from the QuickBooks team reminding customers to pay overdue invoices is hard to manage and easy to forget even though it is a vital part of your business QuickBooks Online advanced helped solve this problem with workflows lets go over how to set up a workflow that automatically reminds your customers when they are late or almost late on a payment well also show you how you can customize each step so you can control what gets sent out and when to start select workflows we want to set up a payment reminder so lets choose that workflow here then select create by default QuickBooks suggests to remind customers one day after the due date of an invoice for our example lets set up one that goes out three days before the due date its a useful reminder and you can see how much you can customize your flow will call this reminder payment due in 3 days right now this workflow applies to all customers but if you only want QuickBooks to remind some customers choose their names
