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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He highlights the letter's purpose, which is to stop a debt collection agency from contacting an individual. Jay, with over 15 years in the debt collection industry, shares his extensive experience, having worked in various roles, including legal and management positions, as well as owning two debt collection agencies. He invites viewers to ask questions in the comments, promising to provide answers. Additionally, Jay mentions a bonus at the end of the video: a free template example of a cease and desist letter.