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hey everyone and welcome to todays segment of ask the HR expert I received a great question today thats also super common so I thought Id share with the group the question Center is around employee reference requests should you respond to these how do you respond what should your policies say and who should really be doing these for your organization first lets talk about why this comes up is a common question the centers around some exposure that you might have in the realm of defamation claims so if youve given a negative employee reference and the employee disagrees this is where you might be facing that defamation claim so here are some tips to keep you out of that situation so first off policy you want to make sure the policy states that all of these information requests go to HR this will keep responses compliant and consistent with policy second the employee consent should also be received in writing the reference requests itself should be in writing and the response should