Hide Arrow into the Employee Reference Request and eSign it in minutes

Aug 6th, 2022
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How to Hide Arrow into the Employee Reference Request

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hey everyone and welcome to todays segment of ask the HR expert I received a great question today thats also super common so I thought Id share with the group the question Center is around employee reference requests should you respond to these how do you respond what should your policies say and who should really be doing these for your organization first lets talk about why this comes up is a common question the centers around some exposure that you might have in the realm of defamation claims so if youve given a negative employee reference and the employee disagrees this is where you might be facing that defamation claim so here are some tips to keep you out of that situation so first off policy you want to make sure the policy states that all of these information requests go to HR this will keep responses compliant and consistent with policy second the employee consent should also be received in writing the reference requests itself should be in writing and the response should

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There are no state or federal laws that prohibit an employer, a coworker, or anyone else from providing a poor reference for someone else. However, an employer may cross the line and face liability if he or she makes an untrue statement about an applicants performance.
The first part is that the only questions a reference should ever answer are ones about job performance and nothing else. The second part is a reference can say anything he or she wants to say as long as it is (1) true or (2) an honestly held opinion.
Legally, yes, you can contact references without permission and backdoor reference checking isnt illegal. The decision is up to you, but its highly recommended that you respect the candidates request not to contact certain references.
Your human resources department does not have to give references for former employees. There is no law that mandates this, and your company cannot get in trouble for refusing to comply with reference requests.
Dont ask about a candidates sexuality, age, religion or similar matters. Anything related to personal health. Dont ask about a candidates medical history or the existence of disabilities. You can ask whether the candidate is capable of performing the tasks that the job requires.
You shouldnt discuss personal details about an employee, which can include references to her race, religion, age or disability status. Also, you should never discuss ethnic origin, marital status, parenting responsibilities or sexual orientation during a reference request.
Try one of these lines: Thanks for asking, but I dont know enough about your recent professional experience to serve as a reference. Im probably not the best person to give you a strong reference but wish you well in your job search. I appreciate you asking, but I dont feel comfortable serving as a reference.
In short, yes. There are no federal laws restricting what an employer can or cannot say about a former employee. That being said, some employers are extremely cautious about what they do and dont say to minimize their liability in the event of a lawsuit.

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