Hide Advanced Field from the Employee Reference Request and eSign it in minutes

Aug 6th, 2022
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How to Hide Advanced Field from the Employee Reference Request

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hey everyone and welcome to todays segment of ask the HR expert I received a great question today thats also super common so I thought Id share with the group the question Center is around employee reference requests should you respond to these how do you respond what should your policies say and who should really be doing these for your organization first lets talk about why this comes up is a common question the centers around some exposure that you might have in the realm of defamation claims so if youve given a negative employee reference and the employee disagrees this is where you might be facing that defamation claim so here are some tips to keep you out of that situation so first off policy you want to make sure the policy states that all of these information requests go to HR this will keep responses compliant and consistent with policy second the employee consent should also be received in writing the reference requests itself should be in writing and the response should

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Removing options will not work on a reference field. Its only valid if it were a choice field. In this case you would need to create an advanced reference qualifier, and a script include on all three fields, and use the input value to determine which results should be displayed.
You should be setting the field value to an empty string: gr. assignedto = ; By setting to NULL in quotes the system will see a value and display the reference icon on the field when displayed on a form, but the link will be dead since it doesnt match a reference sys id.
When using setValue() on a reference field, be sure to include the reference field displayValue as the third parameter. If you set the value without the displayValue, the ServiceNow instance does a synchronous call to retrieve the display value for the record you specified.
To hide a field in ServiceNow, you can use the gform. setDisplay() method. This method allows you to hide a field on a form by setting its display property to false . In this client script example, the onLoad() function is called when the form loads, and uses the gform.
readonly. clickthrough to true. This will allow you to access the Info button in read-only mode.
To hide the reference field Information icon for specific field. Open Browser Developer Tools via F12. Use the element selector and click on icon. In the elements tab locate and copy the value of the HTML attribute from SPAN tag two levels above BUTTON tag.
Create a new UI Policy on the table and give the filter conditions as Internal Interview is one of None, In Progress. And use the UI Policy Actions to set Feedback and Interviewer fields Visible false. Also make sure the fields are non-mandatory.
A reference qualifier is a tool that helps you filter out data thats returned by reference field, list collector, or anything that goes and grabs info from another table and brings it back to your reference field.

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