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How to go over payment record

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hey there Matt hull Quist here with the QuickBooks University I wanted to show you how to handle an overpayment in QuickBooks okay so this can happen it happens actually a fair amount you issue an invoice to a customer and its a certain amount and they overpay it for whatever reason you know they might just be looking at it wrong who knows okay so what do you do in that situation how do you record that in QuickBooks all right so lets go through that were gonna say lets go up to lets say we get a check in the mail for an invoice that we issued to a customer okay so were gonna just go to customers receive payments right here you can also do that on the home screen right here receive payments alright so well say receive payments and lets pick a customer okay well were gonna say Cristie Abercrombie and lets say that she paid us instead of three thousand one hundred and eleven dollars and twenty eight cents she paid us three thousand two hundred eleven and twenty eight cents okay

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How do you handle an overpayment on a customer?

How to record when you receive an overpayment from a customer. This includes using the overpayment to pay another invoice and paying a refund. You save the overpayment as a Payment on Account. Once saved, use it to pay another invoice or match to a refund.

What happens if a customer overpays you?

Provide a Refund Businesses often issue overpayment refunds in the same format as the customer provided payment. For example, if your customer paid by check, you may return a check for the overpayment refund. If he paid by credit card, however, you can usually issue a refund directly to the card.

How should overpayments be recorded?

Use a credit balance adjustment to apply the overpayment as a payment to subsequent invoices. Use a negative invoice charge to apply the overpayment as a credit to a future invoice.

What happens with an overpayment?

Overpaying your credit card will result in a negative balance, but it wont hurt your credit scoreand the overpayment will be returned to you.

How do you handle overpayments in accounting?

How to record when you receive an overpayment from a customer. This includes using the overpayment to pay another invoice and paying a refund. You save the overpayment as a Payment on Account. Once saved, use it to pay another invoice or match to a refund.

What happens if a customer makes overpayments on their account?

Businesses often issue overpayment refunds in the same format as the customer provided payment. For example, if your customer paid by check, you may return a check for the overpayment refund. If he paid by credit card, however, you can usually issue a refund directly to the card.

Where do you record overpayments in accounting?

Keep an Overpayment Set the GL Account on the Billing Line to sales or miscellaneous revenue account. Post the Billing. Navigate to the Cash Receipt with the overpayment. Apply the balance of the Cash Receipt to the overpayment.

Is keeping an overpayment theft?

So, theres nothing criminal if you legitimately didnt realize that a company overpaid you though you still need to give back money you didnt earn. If you knowingly keep money that you know should not have been sent to you, you are committing theft by deception.

Is an overpayment a credit or debit?

Generally, your overpayment will appear as a credit in the form of a negative balance on your account.

What do you do with overpayments in accounting?

If the invoice is from a regular supplier, the easiest solution is often to apply the overpayment to a new or existing invoice. Other options include refunding the overpayment or being given a credit note that you can allocate against a future invoice.

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