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[Music] today were going to review the dockmaster service management module and some of the common functions within that module Im going to use a workflow to start with reviewing customers then moving on to estimates work orders and the service monitor to access customer maintenance click on file maintenance and then select customers this will bring up a form that shows all of your current customer information on the first tab for the basic info weve got the customers name address phone number and email if the billing address is different than the shipping address this is where it can be stored as well in addition we can also click on the billing tab to review different billing information for this customer such as their current balance owed for any outstanding bills their credit limit their payment terms and any discount percentages that have been delivered to them theres also the option to click on the transaction history which can provide a list of all transactions that have bee