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A Master Service Agreement (MSA) is a contract between two parties that outlines expectations and responsibilities to streamline the contract process. It details the services covered, confidentiality clauses to protect company secrets, delivery requirements for goods and services, and dispute resolution methods for conflicts. Additionally, an MSA defines the geographic locations where work will be conducted and addresses intellectual property rights regarding ownership and use of patents. MSAs aim to simplify future contracts by establishing a clear framework for the relationship between the parties involved.