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whenever a customer asks for a quote we give him or give her two prices a price if the device is fixable and the price if the device is not fixable we have something called diagnostic repair attempt fee or the full price if we are able to fix the device now the customer can get a quote by sending us an email log into northwishfix.com click on contact or by sending a text message to the number that we have on the website we stopped accepting phone calls about i would say eight months ago we stopped accepting phone calls if you call the phone number on the website youre gonna get a greeting that we are no longer accepting phone calls and that you can leave a text message voice message or send an email and the reason for that is we have hundreds and hundreds and hundreds of devices in the queue if every customer want to call in to ask about the status were doing nothing in the office here or in the store but answering phone calls and looking for customers devices whats the status someb
