Fix number in the IT Service Request

Aug 6th, 2022
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How to fix number in the IT Service Request

5 out of 5
27 votes

hi there welcome back in this video we are going to see how to handle internet issues so im going to ring the technical person and lets see how to handle this case hello thank you for contacting service desk id how may i help you hi my name is nihal and im facing issue with the internet connectivity im not able to access the internet as well as the outlook both are not working from how much time you are facing this issue uh i could say since morning when i came to the office it it stopped working it was working yesterday fine when i was in home yeah okay are you the only one who is facing the same issue yeah apart from you other employees are also facing this issue no i guess im the one only facing this issue because others are others are able to access the internet without any issues so i just one who have the issue with the internet okay i need to take the session of your machine please provide your machine name so that i can connect okay my machine name would be win801 i sent y

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Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.
Contact us
You may call the Purdue IT Service Desk at 765-494-4000 or submit a request to the Purdue IT Service Portal for assistance.
Please contact us at 765-494-1747 or odos@purdue.edu to be connected to a Student Support Specialist.
Main University Phone Undergraduate Admissions. 765-494-1776. admissions@purdue.edu. International Students Scholars. 765-494-5770. University Residences. 765-494-1000. Marketing Media. 765-494-2034. Accessibility. 765-494-7255. Campus Safety. 765-494-8221. Welcome Center. 765-494-4636. ID Card Operations / Support. 765-496-0444.
This is the number that is used to track your request. Every call to the Service Desk generates an SR number. The Service Representative will provide you with your Service Number when you call in your Service Request.
Center for Advocacy, Response Education Appointments can be scheduled by calling our office at 765-495-CARE (2273) or emailing us at care@purdue.edu. Walk-in appointments are also available on Monday-Friday from 8am-5pm.
If youre unsure which application to use, contact the Office of Admissions at admissions@purdue.edu or (765) 494-1776.

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