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- If you could sit down with each of your customers, what would you ask them? Personally, Id ask, you coming to the barbecue later? Im making corn dogs. Your customers are better positioned than anyone to give you properly powerful insights, insights that are crucial for any business that wants to grow revenue and build stronger relationships. So in this video, Im gonna talk about the type of customer surveys, what they are, how to use them, and when to use em. And Ill use a fictional business to bring it to light for you. And of course, Ill share some tips about how you could improve your scores as well, To get a more realistic sense of how customers. feel about your business, we need to ask some questions. And while it would be great to have one-on-one chats with every single customer, its just not practical. Youre a busy person, you got stuff to do, right? Enter the humble survey. Surveys and questionnaires have a simple goal, to ask customers to score their satisfaction wit