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lynn what is an sma or a software maintenance agreement a software maintenance agreement is an extended warranty for your software so it allows for upgrade inversion migration capability what are the benefits of an sma well you get access access to the most current releases of pcdms and you also get the benefits of ongoing software development and improvements you get version compatibility with your customers and your suppliers and you also get unlimited technical support excellent can i get tech support from canadian measurement metrology without an sma you certainly can but we do off we do charge 150 dollars per issue okay how do i order my sma upgrade then once youve received the quote we will wait for your purchase order once we get that and it takes about a week or so just for us to send you your updates how do you send it out we send out an sma kit so what it is its a nice little box and inside it has a pen a usb flash drive an agenda book as well and on the flash drive theres
