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hi everybody i am matt nursing puff and welcome to my channel in todays video were going to be going over a couple of possible scenarios that could come up during medication administration and the right way and the wrong way to handle them so lets get into our first scenario heres your beta blocker for your hypertension mrs johnson hyper im not hyper and i dont have a betta fish so in this situation what the nurse did wrong was to use medical terminology medical jargon likely the patient doesnt understand these terms so its very important that we say things in terms that they can understand in the united states most people have a literacy level at about fifth grade and our health literacy level so what we understand in terms of like health care related things is even lower than that so keep it simple and use words the patient can understand heres your procardia mrs johnson oh thats okay you can just put it in my hand thank you whoops oh i dropped it whoops thats okay i got i