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welcome to the QuickBooks University my name is Matt Holt Quist and what I wanted to show you in this video is a situation that happens in the products and services set up in QuickBooks Online this was actually a question from one of the members of the QuickBooks University so this was a great question so this was her question was hey Ive got cost of goods sold on my profit and loss and its showing up as negative okay so why is that okay and then how do I fix it all right so heres why basically this is showing up as negative if I click on this detail okay youre gonna see that there was a bill where an expense where they had to pay shipping and it was $75 and then there was also an invoice they sent to a customer where they charged for shipping and it was 150 okay so it Nets out to negative 75 dollars okay so when it shows up on your profit and loss it looks a little bit funny because you have a negative cost of goods sold okay so this all happens in the products and services list