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hello and welcome to a short video as part of the Walker Scott power bi showcase today's video is just a very short one on customer satisfaction scores I think a lot of people fill out a lot of surveys and obviously important to get the the feedback and the right information to the right people so they can actual it so it's just a two page report we've designed here we've used cards across the top to give the very high level score so people who need somewhere they look at this they can see overall how the company's performing in terms of customer satisfaction again we introduced the idea of regions which obviously we can break up into as many regions as we want whatever the and whatever range of dimensions that we have within calm down to our first graph is around customer vintage how long they've been a customer and whether they're to fix that customer satisfaction score the logistical parameters whether they got how quickly they got a solution to their problems how speedy how effici...