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[Music] hi friend in this video we will tackle the word cant save document in windows 10 issue before performing any of the recommended troubleshooting steps listed below its best to restart your computer first this action refreshes the operating system and remove any corrupt temporary data that could be causing the problem locate word shortcut press and hold the ctrl key and start word you will be asked to confirm that you want to start word in safe mode when word starts all add-ons will be disabled if you can save a document while in this mode then theres a chance that an add-on is causing the problem you can disable the add-on by following the steps listed below go to file and select options in word select add-ins in the left pane in the right pane click the go button next to manage com ad inches locate the problematic add-ins and disable them one factor that can cause this problem is a strict antivirus software if you are using windows security select start settings update and s