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Dr. Rishi Desai from Osmosis offers three tips for taking a thorough patient history. First, he emphasizes the importance of listening well and empathizing with the patient. While the mechanics of obtaining a patient history—such as identifying the chief complaint, history of present illness (HPI), past medical history, medications, allergies, family, and social history, along with a review of systems—are straightforward, the key is to engage with the patient personally. This connection can enhance the experience, as patients might prefer a human touch over an automated interaction, even for basic questions like the duration of pain or its radiation.
