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In this lesson, the instructor aims to clarify confusing words related to asking questions to enhance students' confidence in using them in business English. The lesson provides simple guidelines for correct usage, acknowledging some expert disagreement on the topic. The first word discussed is "question," defined as asking for information, often paired with the preposition "about" (e.g., "May I ask you a question about something?"). The lesson then distinguishes the verb "question," which implies a more intense inquiry, likened to an interrogation. The instructor emphasizes that following these guidelines will lead to correct usage.