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Hello everyone. Welcome to my class. Today we will look at conversation for cashiers. In this lesson you will learn: important vocabulary good customer service skills commonly used sentences and how to speak with customers at the checkout counter Lets begin. A cashier is someone who handles the cash register. Some important vocabulary for a cashier is: credit card and debit card receipt cash register payment terminal change cash scan courtesy clerk Next, its important to remember that good customer service is very important. Customer service is the way you treat your customers. A cashier should be very polite. Some polite words to remember are: would you (when asking a question) please and thank you A cashier should look at the customer when speaking to them. A cashier should be friendly and smile at the customers. Next lets look at how not to speak to customers. Whats up? Want bags? Give me your card. These are informal ways of speaking but as a cashier you should speak
