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The speaker introduces a thought-provoking question about who does not belong in a group comprising notable figures like W. Edwards Deming, Hans Selye, and Mother Teresa, all of whom have made significant contributions to clinical measurement, health, and compassion. Initially, Walt Disney is identified as the outlier due to his focus on animation and entertainment rather than clinical concepts. However, the speaker emphasizes that innovation often involves making unusual connections. They reference a book titled "The Experience Economy," which suggests that the economy can transcend traditional sectors like commodities and goods, hinting at broader implications of experience in innovation.
