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In this tutorial, Jason from the QuickBooks team emphasizes the importance of setting up your company file and understanding the sales workflow before recording sales in QuickBooks Desktop. He explains how to set up customers, items, and services, as well as choosing the appropriate sales forms. Notably, he mentions that not all sales require recording a customer name, but setting up a customer or donor helps track received funds. Users can manage customers through a list that includes contact details and past transactions, with jobs associated for tracking specific project profitability. To create a new customer or job, select "New Customer and Job" and complete the necessary information for future reference in transactions.