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Congratulations on successfully selling a room using the Oculus Impress reservation steps! Your expertise has led to a proud moment that aligns with your hotel’s financial goals. However, the process isn’t over yet. Maintaining professionalism and a stellar service attitude during the confirmation process is crucial. It's important to collect all necessary information to enhance the guest's experience. A smooth check-in process reflects attention to detail, demonstrating that you genuinely care about your guests. Exceptional service should remain a priority until the very end of the interaction.
