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hey guys this is matt beck from freesalon education.com and im here to talk to you real quick about customer surveys in your salon this is something that ive done in the past where you create a card and you have either the customer fill it out and theyre filling it out right in front of you so you know you get it back which i dont know if that gives you true feedback because youre watching them fill it out or you give them the card you send them home with it and hope that they mail it back to you which never really works out so i want to show you guys something that were using through demandforce.com that is helping us get more uh feedback on our customer service different things that were doing in the salon so im going to show you guys my computer screen and im going to walk you through some of the benefits of having that happen this is the demand force website and when you sign up for demand forest you get all these different tools that help grow your business we talked befo
