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dear friends all of us have heard about SLS and KPIs there are a lot of interpretations definitions and explanations and I find still there is a confusion about understanding the difference between both the sillies and KP As in this video I am making an attempt to explain you with an example how we can differentiate between SLS and kPa okay lets take an example suppose you are working in a factory and there is a task that needs to be completed your target is to pain 50 wooden boxes within eight hours of duty you completed your target of painting 50 wooden boxes within six hours that is two hours before the target great job done you actually exceeded the target and your s le s le here means service level agreement what is the meaning of service painting work what is the terms and condition thats an agreement fifty wooden boxes within eight hours as an individual employee working for a company and you have obligation to do the work and hence your deliverables will be primarily service
