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hey everyone welcome to our webinar how to use front as a help desk they call them tickets but we call them customers today we are looking forward to sharing with you some foundational tips on how to scale your team become efficient using front im christiana and im lucky enough today to be sure to be joined by two other frontiers kenji and nate this is only a 30 minute webinar so we wont be labeled too many of the introductions and go ahead and jump right in sorry about that so what are we covering today at first we will talk about some of the key factors that are changing the world of support today followed by some of the primary workflows that we recommend for using front for your support teams and how to scale those workflows next well move into integrations and then well end with some of the things that you can look forward to if youre a support team using front so well touch on the world that we live in today but weve been talking to many of you in addition to some of the
