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In this video, we will show you how to manually process a submitted form in SuperOffice CRM. The way incoming forms should be processed is determined when a form is created. Form submissions can be processed in 2 ways: automatically or manually. When a form submission has to be processed manually, its up to you to check whether a contact already exists or not. Lets take a look at how it can be done. Start by logging into SuperOffice CRM and click on Marketing in the Navigator menu on the left. As soon as a form is submitted, you will see a notification in the top-right hand corner of the Form submissions tab. The number on the notifications shows how many new submissions youve received. This notification will only be visible for the form submissions that you, as a user, are able to process Click on the tab to see the form submissions you are able to process. Here you will see a list showing which form was used, the folder this form is saved in, and the information that was submitted