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In this listening test, participants will hear several recordings and answer questions based on them, with only one chance to listen. They should read the instructions and questions beforehand and have time afterward to check their answers. Answers must be written in the provided question booklet, and there will be a 10-minute period to transfer answers to an answer sheet. The first recording involves a woman, Anna Greaves, calling a travel agent named Darren to book a holiday. Participants should pay close attention while listening to the conversation to complete questions 1 to 7 accurately, since the recording will not be replayed.