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In this tutorial, Jamison, an in-house lab technician for Impact Networking, addresses a common issue with fax lines. He demonstrates the initial step of checking the fax functionality by pressing the fax button and the on hook button. If no sound is heard, he advises checking that the phone cord is connected to the line port, not the phone port. After correcting this, pressing the on hook button again should produce a modem noise. For issues receiving faxes, he suggests dialing the fax number from a phone; if the modem noise is heard, the machine is functioning correctly. He concludes by expressing hope that this guidance helps resolve fax issues.
