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In this tutorial, Jamison, an in-house lab technician at Impact Networking, addresses common fax line issues. To ensure the fax machine is functioning, he advises pressing the fax button and then the on-hook button. If no sound is heard, check that the phone cord is properly connected to the line port, not the phone port. After correcting this, pressing the on-hook button again should produce a modem noise. For issues receiving faxes, Jamison recommends dialing your machine's fax number using a phone; hearing the modem noise indicates that your machine is functioning properly. He hopes this guidance helps resolve fax problems.
